Terms and Conditions


CONTACT US
Telephone Number: 01634 256703
Email: readings@heart-2-heart.co.uk

NEW DATA PRIVACY LAWS
Data privacy law is changing on the 25th May 2018, so we need to confirm that we can continue sending you Special Offers on the services we provide.

If you would like to stay in touch with us. You can tell us by clicking onto the link (see below) and provide us with your name and email address. Once completed, press the NEXT button.

www.heart-2-heart.co.uk/H2HPsychicReadings.htm

If we do not hear from you, we will be unable to let you know, when there are special offers available unless you make contact with us.

By using our services, should you book a service online, we will receive confirmation of your transaction from WorldPay by email. This will include your name, address and contact details. This will enable us to make contact with you to book you in (Psychic Reading) or to fulfil our obligation to you on whatever service you have paid for.

Should you wish to book a service by telephone, we will need the relevant payment details in order to use Worldpay debit / credit payment system. Once payment has been completed, your financial statement will show payment has been taken from Heart 2 Heart.


PSYCHIC / ASTROLOGY SERVICES
A new UK law has now come into force (May 08) aimed at protecting consumers rights. We are now required to state that all services offered by us are for entertainment only.

Your psychic / astrology reading is subject to your own personal interpretation. The information that is provided to you should at no time be regarded as legal, medical, financial or business fact.

Any action taken by you the customer are soley your choice and responsibility. Any opinions expressed in a telephone reading are those of the individual reader and not necessarily the opinions of Heart 2 Heart.

Whilst we will endeavor to ensure that the services we provide are free from errors or omissions, should there be a need to amend any of our services due to an error or omission, we will do so once it has been brought to our attention.

Please note: our prices as advertised in the press and website may change at times, and it is important that you review our Terms and Conditions when you are considering using our services to ensure that you are aware of the latest services and charges that will apply.

Governing Law and Legal Jurisidication
These conditions shall be construed in accordance with the laws of England and Wales and any legal action against the company must take place in an English Court.

REFUNDS

Telephone Readings
If you are unable to form a link with your reader within the first 5 mins of your reading we will put you through to another reader of your choice. We will only refund payment on the rare occassion that you are still unable to link within the first 5 mins of your chosen second reader.

Email Psychic Readings
Once the reading has been sent to you no refund will be given except for the following:-

A refund will only be payable in the unlikely event that the content of the reading did not match with the client chosen question(s). In the event the Reader were unable to connect then a refund in full will be given.

CANCELLATIONS
If you pay for a reading and change your mind within the first 5 mins of your reading we will not refund payment. If you pay for a reading and change your mind before it commence we will refund full payment or it can be held in credit for you indefinately until you are ready to commence with your reading.

CANCELLATIONS - CLAIRVOYANCE & MEDIUMSHIP(CONFERENCE)
If you book and pay for a place and change your mind after it has started we will not refund payment. If you book and pay for a place and change your mind before it commence, there will be a 50% admin charge fee minus your refund or it can be held in credit for you indefinately until you are ready to commence with your session. In the event that the session has been cancelled from our end, a full refund will be made payable to you.

Each person will receive 10mins of clairvoyance, which will partially involve mediumship. Although our Mediums can not guarantee that they will be able to pass on any messages from those who have passed into the spirit world, or from a particular person that you may have in mind, we will do our utmost to link with your loved ones.

FRIENDS & LOVERS

S
afe Guide To Online Dating
Don't give out personal details such as:

1. Your full name, phone number or home address

2. If you decide to meet up always meet in a public place with others around, and if need be take a friend along to meet your date and then arrange for them to meet up with you again at an arranged time. If this is not possible at least tell someone where you are going to be, give them a contact number they can reach you on.

3. After meeting up for the first time, don't invite them back to your home or go to theirs and avoid accepting a lift home. If you feel there might be a transport issue after meeting up, arrange to have a friend to pick you up or have a couple of taxi numbers to hand.

4. If you feel uncertain about that person and are in two minds on meeting up again - go with your instincts and feelings. There may be a reason.

For full Terms and Conditions - Click Here

MEMBERSHIP
There are two types of membership and they are: Basic and Full Member

Basic Membership
1. This will enable you to do a free quick search throughout the UK and with the choice to select a particular area on those who are looking for friendship or love.

2. You will be able to upload a photo of yourself.

3. Fill out a automatch profile enabling you to match others who share similar interests to you.

4. You can search for the latest members who have joined Friends & Lovers, read a selection of diary entries from members and view the latest photo's uploaded from them.

5. You can email a friend a member's profile and photo that you feel they might be interested in.

6. There is a built in viewing history allowing you to see all those members you previously viewed.

7. If there is someone that you would like to make contact with to break the ice you can send them a wink.

Full Membership
1. You will be able to do a full search throughout the UK and with more criteria to select from.

2. You will be able to upload more than one photo of yourself.

3. As well as searching for the latest members online, you will also be able to send and receive messages, chat, create a romantic match profile between the both of you.

4. You can email a friend a member's profile and photo that you feel they might be interested in.

5. There is a built in viewing history allowing you to see all those members you previously viewed.

6. If there is someone that you would like to make contact with to break the ice you can send them a wink.

7. You will be able to create a Diary online.

 

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